Ordering

Thesmart solution.

The requirements for data transmission and storage exceed the capabilities of many e-mail services, SharePoint solutions, company servers, as well as many commercially available cloud services.

These are theSmartFile services

  • 24/7 data availability (SLA 99,9%)
  • satisfaction guarantee
  • flexible design
  • private cloud / hybrid cloud
  • authorization management
  • TimeWarp (gap-free retrieval of data)
  • virus protection (No Virus!)
  • integration with API Interface
  • protection against manipulation
    function of maintaining a log without gaps
  • easy operation with 3-clicksystem

  • encryption (AES256 + RSA 4096)
  • 2-factor authentication
  • release of public data
  • Unlimited upload of files
  • unlimited data-exchange +
    unlimited storage capacity
  • admin restriction (No Admin!)
  • european solution
  • ISO 27018 data-protectiony
  • redundant data (georedundant)
  • Full functionality even from the smallest package

SMALL Business Packages

Small (S)

24,90 / Month*

instead of € 33,10 / month

  • 2 user licenses
  • 5 Partner licenses
  • 10 GB of memory

Medium (M)

49,90 / Month*

instead of € 66,40 / month

  • 5 user licenses
  • 10 Partner licenses
  • 100 GB of memory

Large(L)

89,90 / Month*

instead of € 119,60 / month

  • 10 user licenses
  • 20 Partner licenses
  • 250 GB of memory

BUSINESS Packages

Business

189 / Month*

instead of € 251,40 / month

  • 20 user licenses
  • 50 Partner licenses
  • 500 GB of memory

Business Plus

439 / Month*

instead of € 583,90 / month

  • 100 user licenses
  • 100 Partner licenses
  • 1000 GB of memory

Business Premium

599 / Month*

instead of € 796,70 / month

  • 100 user licenses
  • 200 Partner licenses
  • 3000 GB of memory

optional to each package:

10 Partner licenses*
€ 15,00 per month
100 GB storage space*
€ 8.00 per month
100 Partner licenses*
€ 99,00 per month
1000 GB storage space*
€ 50.00 per month
SmartFile Private-Cloud*
€ 200,00 per month
1000 GB Archive memory*
€ 20 per month
*Prices excluding value-added tax

User-licenses versus partner licenses:
It is a point of principle that users with a user-license use the full functional scope of SmartFile and that their rights can be restricted solely by the administrator. Partner licenses are usually issued to external partners, suppliers and customers. They can upload and download files but they have no other functions at their disposal. In contrast to customary license concepts, your partners with regard to SmartFile are not limited to only one data-space but rather can participate in any number of data-spaces.

Archive storage unit:
The archive storage unit differs from the normal storage unit solely in terms of the storage speed and the availability. These are reduced in the archive storage unit, by a minimal amount, and the guaranteed availability is reduced from 99.9% SLA to 99%. This corresponds to a maximum down-time of 8 hours per month.

SmartFile can be terminated at any time within 30 days after registration, without a reason being stated. After that date, it can be terminated after 12 months have elapsed. You obtain a 3% discount on the entire invoice value in the event that you make advance payment for one year or that you increase the contract´s duration.

That's how itworks

01
Order:
Please fill in the order form and select the package that you wish to have. You also have the opportunity to book extensions to each package. Within the first 30 days, you can terminate SmartFile at any time without stating a reason. Do not forget to state your security contact. It is exclusively that person that can get the SmartFile password reset via administrator rights. For individual wishes, such as private cloud or hybrid cloud, please contact us in person by mail or by telephone.
02
Security check:
If all the necessary fields are filled in and if the General Terms & Conditions of Business, the Cloud Service Agreement and also the order-data agreement are all ticked accordingly, please click `Order now`. If your selected payment mode is a a bank-account debit, we will contact you in order for you to indicate your bank details to us separately.
03
Get started:
After you have sent your order to us, you will receive a confirmation straightaway. For security reasons, all registrations are counter-checked manually by our team. Please allow us 24 hours to process your order and then, by mail, you will receive a personal greeting that provides access-data and tells you the first steps to take.

FAQ - frequently asked questions

Once your account has been activated, you will receive a monthly invoice. Alternatively, you can apply for a monthly invoice.

Yes. For further information, please contact our support team.

Your account will be set up manually afterwards you will receive your login data by e-mail.

Usability and functionality are promises of SmartFile, so all packages have the same features. They differ only in the storage capacity and in the number of user licenses and partner licenses.

It is a point of principle that users with a user-license use the full functional scope of SmartFile and that their rights can be restricted solely by the administrator. Partner licenses are usually issued to external partners, suppliers and customers. They can upload and download files but they have no other functions at their disposal. In contrast to customary license concepts, your partners with regard to SmartFile are not limited to only one data-space but rather can participate in any number of data-spaces.

The archive storage unit differs from the normal storage unit solely in terms of the storage speed and the availability. These are reduced in the archive storage unit, by a minimal amount, and the guaranteed availability is reduced from 99.9% SLA to 99%. This corresponds to a maximum down-time of 8 hours per month.

You have the option of canceling SmartFile from the day of your registration within 30 days, without giving reasons. The first 30 days are therefore completely risk-free for you!